Free shipping on all orders over RM250!

HOW MUCH DO I HAVE TO PAY FOR SHIPPING?

DOMESTIC SHIPPING (MALAYSIA)

Free domestic shipping on all Superwoman orders above RM250 for Malaysia wide. Standard domestic shipping: RM15 for orders below RM150 for East Malaysia and RM8 for Peninsular Malaysia.

INTERNATIONAL SHIPPING (SINGAPORE)

Standard international shipping based on tiers starting at RM25 for Singapore:

  • 0 - 0.5KG: RM25
  • 0.51 - 1KG: RM30
  • 1.01 - 2.5KG: RM40
  • 2.51 - 3KG: RM50
  • 3.01 - 4KG: RM60
  • > 4KG: RM72+

INTERNATIONAL SHIPPING (SEA REGION)

Brunei, Indonesia, Thailand, Cambodia, Vietnam, Laos, Philippines, Myanmar: Standard international shipping starting at RM85+ for orders below RM500. 

CAN I CHANGE MY SHIPPING OPTION?

Please email us at info@superwoman.com and provide your order number and delivery address.

WHEN WILL I GET MY ORDER?

  • For Malaysian orders: Delivery takes approximately 3-4 working days. Additional 1-2 working days for East Malaysia or rural addresses.
  • For Southeast Asian orders: Delivery takes approximately 3-5 working days.
  • For other international orders: Shipping takes approximately 8-10 working days, up to 20 business days.

CUSTOMS DUTIES & TAXES

Any customs or import duties charged once the parcel reaches its destination country must be paid by the recipient. We have no control over these charges and cannot advise on the cost as customs policies vary widely. Please clarify these charges before placing your order. We do not accept returns on parcels where customers do not want to pay customs.

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Privacy Policy

PERSONAL INFORMATION COLLECTION AND USE

Superwoman does not sell, share, or trade customers' personal information collected online with third parties. Personal information collected online will only be disclosed within our corporate group. When you create a Superwoman account, the personal information we collect may include your Name, Delivery Address, Email Address, Telephone Number, Mobile Number, Date of Birth, and Gender.

USE OF PERSONAL INFORMATION FOR MARKETING

We may pass your name and address on to a third party to make delivery of the product to you (for example to our courier or supplier). When you register as a user on the Superwoman website, we will also use your personal information to send you marketing and/or promotional materials from time to time.

PAYMENTS

Payments that you make through the site will be processed by our agent Stripe. You must only submit to us or our agent or the site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

ACCESS TO PERSONAL INFORMATION

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are soon to be dispatched and administer your address details, bank details, and any newsletter to which you may have subscribed.

UPDATING YOUR PERSONAL INFORMATION

You can update your personal information anytime by accessing your account on SUPERWOMAN.COM.

SECURITY OF YOUR PERSONAL INFORMATION

SUPERWOMAN.COM ensures that all information collected will be safely and securely stored. We protect your personal information by restricting access to personal information, maintaining technology products to prevent unauthorized computer access, and securely destroying your personal information when it's no longer needed for our record retention purposes.

DISCLOSURE OF PERSONAL INFORMATION

We will not share your information with any other organizations other than those third parties directly related to the delivery of the products you have purchased from the SUPERWOMAN.COM website. In exceptional circumstances, SUPERWOMAN.COM may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

COLLECTION OF COMPUTER DATA

When you visit SUPERWOMAN.COM, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include your computer's IP address, browser type, the webpage you were visiting before you came to our site, the pages within SUPERWOMAN.COM you visit, the time spent on those pages, items, and information searched for on our site, access times and dates, and other statistics.

CHANGES TO THE PRIVACY POLICY

SUPERWOMAN.COM reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our site.

COMPLAINTS ABOUT BREACHES OF PRIVACY

If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at info@superwoman.com.