Free shipping on all orders over RM250!

HOW MUCH DO I HAVE TO PAY FOR SHIPPING?

DOMESTIC SHIPPING (MALAYSIA)

Free domestic shipping on all Superwoman orders above RM250 for Malaysia wide. Standard domestic shipping: RM15 for orders below RM150 for East Malaysia and RM8 for Peninsular Malaysia.

INTERNATIONAL SHIPPING (SINGAPORE)

Standard international shipping based on tiers starting at RM25 for Singapore:

  • 0 - 0.5KG: RM25
  • 0.51 - 1KG: RM30
  • 1.01 - 2.5KG: RM40
  • 2.51 - 3KG: RM50
  • 3.01 - 4KG: RM60
  • > 4KG: RM72+

INTERNATIONAL SHIPPING (SEA REGION)

Brunei, Indonesia, Thailand, Cambodia, Vietnam, Laos, Philippines, Myanmar: Standard international shipping starting at RM85+ for orders below RM500. 

CAN I CHANGE MY SHIPPING OPTION?

Please email us at info@superwoman.com and provide your order number and delivery address.

WHEN WILL I GET MY ORDER?

  • For Malaysian orders: Delivery takes approximately 3-4 working days. Additional 1-2 working days for East Malaysia or rural addresses.
  • For Southeast Asian orders: Delivery takes approximately 3-5 working days.
  • For other international orders: Shipping takes approximately 8-10 working days, up to 20 business days.

CUSTOMS DUTIES & TAXES

Any customs or import duties charged once the parcel reaches its destination country must be paid by the recipient. We have no control over these charges and cannot advise on the cost as customs policies vary widely. Please clarify these charges before placing your order. We do not accept returns on parcels where customers do not want to pay customs.

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Loyalty Program

Enjoy a range of rewards when you become a member of our brand new Superwoman Points program!

EARNING IS EASY

RM1 = 1 Superwoman Point Every RM1 spent at Superwoman will give you 1 Superwoman Point.

REDEEMING IS EVEN EASIER

10 Superwoman Points = RM1 

Points are redeemable for cash vouchers that you can spend online or in-store at Superwoman.

WHAT DO I GET FOR SIGNING UP FOR SUPERWOMAN POINTS?

  1. Access to Superwoman rewards, partner rewards, special experiences, and more!
  2. Get 20 Superwoman Points when you sign up.
  3. Get 50 Superwoman Points on your birthday. Happy birthday, beauty!
  4. Get 10 Superwoman Points when you follow us on Instagram & like us on Facebook.
  5. Get 50 Superwoman Points (worth RM5!) when you refer a friend to Superwoman. Your friend will also get a RM5 voucher!

 

HOW DO I REDEEM MY SUPERWOMAN POINTS?

Head to the Superwoman Points button at the bottom right of the screen and log in to your Superwoman account to view your current points. You will be able to view your available rewards when you are logged in to your account.

CAN I TRANSFER SUPERWOMAN POINTS FROM ANOTHER ACCOUNT?

Transferring Superwoman Points is not possible.